Contact Us

Can't find the answer in this help centre? Our team is happy to help. This page lists how to reach us and what to include in your message.

#How can I contact you?

For payments and proof of payment, you can also e-mail billing@laaimylorrie.com.

#Where are your offices?

We have two offices in Namibia:

• Walvis Bay: 12th Street, Light Industrial, Walvis Bay
• Windhoek: No. 8 Brahman Park, Northern Industrial, Windhoek

#How do I use the contact form?

1. Go to the Contact us page.
2. Enter your name and e-mail address.
3. Choose a department: General Enquiry, Technical Support, Products & Sales or Accounts.
4. Type your message.
5. Enter the security code and click Send Message.

You see Success: Request Received.

#How long will it take to get a reply?

A member of staff will get back to you. If you have not heard from us within 24 hours, please e-mail us directly at info@laaimylorrie.com.

#What should I include in my message?

The more we know, the faster we can help. Please include:

• your name and the e-mail address you registered with,
• your Member Id (you find it under My Profile in the member area),
• your order reference number, for payment or billing questions,
• the page or feature you were using, and what you were trying to do,
• the exact error message, if you saw one,
• a screenshot, if you can. Attach it to your e-mail.

#Before you contact us

These pages answer the most common questions:

• Frequently asked questions
• Create an account, including password resets
• Membership plans, including payment and renewal